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Season’s greetings from Crosscare Irish Diaspora Support Project! As we enter the holiday period, some important notices and resources for Irish citizens seeking information or support.

Office Closure

Our office will be closed Monday, 25 December 2023 to Monday, 1 January 2024 for the holidays. We are unable to respond to any queries during this time, but please do feel free to get in touch and we will respond in due course upon our return. We look forward to re-opening on Tuesday, 2 January.

In the meantime, please feel free to browse our website for information on leaving or returning to Ireland. If you find yourself or someone you know in need of urgent assistance during this period, please refer to the resources below.

Emergency Resources

If you need urgent assistance abroad:

If you need emergency assistance in Ireland: call 112 or 999 if you are concerned about your safety, mental health, or physical health

If you have returned to Ireland and you are homeless: go to the Local Authority (city or county council) in the area which you last lived to request emergency accommodation assistance. Please note that council offices are closed outside normal office hours (09:00-17:00), as well as on weekends and Bank Holidays

Homeless in Dublin

  • Contact the Central Placement Service (CPS) on Freephone 1800 707 707 (7 days a week, 10:00 – 22:00) for emergency accommodation and urgent housing support in Dublin City. You can also visit CPS at Parkgate Hall, 6-9 Conyngham Road, Dublin 8 from 10am to 4pm Monday to Friday.
    *Please note that different hours for the Homeless Freephone apply on Christmas (Monday, 25 December): 1pm – 10pm
  • If you are sleeping rough in Dublin, phone 01 872 0185 (Monday to Friday 07:00-13:00, Saturday to Sunday 09:00-13:00) to speak to the Dublin Outreach team. This service is provided by Dublin Simon Community in partnership with the Dublin Region Homeless Executive (DRHE)
  • Details on the DRHE’s Christmas arrangements can be found here

Some homeless day centres will be open in Dublin city over the Christmas and New Year period, including:

  • Focus Ireland Family Centre (53 Mountjoy Street, Phibsborough, Dublin 7, D07K6AK)
    Open 27 – 29 December (09:00-16:30)
  • Focus Ireland Coffee Shop (14A Eustace Street, Temple Bar, Dublin, D02 R594 – Tel: 01 6712555):  food, advice, and information for singles and couples
    Open: Monday, Tuesday, Thursday, Friday (10:30-14:30 and 16:00-18:30); Wednesday (12:00-14:30, 16:00-18:30); Saturday and Sunday (10:30-14:30. 16:00-17:30).
    *Reduced hours on Christmas day
  • Merchants Quay Ireland Homeless Day Service (Riverbank Open Access Centre, 13-14 Merchant’s Quay, Dublin 8, DO8 KT61 – Tel:
    01 6712555): hot showers, free breakfast/lunch/evening meals, advice and information on housing and welfare rights, healthcare and case management service, dedicated young person Support Worker for young people aged 18 – 25
    Open Monday – Friday (08:00 – 19:00) and Sunday (08:00 – 14:00) – see mqi.ie for details
    *Closed Christmas Day, reduced hours on Christmas Eve, New Year’s Eve, and New Year’s Day (see here for details) 
  • Capuchin Day Centre (29 Bow Street, Dublin DO7 FC78 – Tel: 01 872 0770): Showers, free breakfast and lunch, food parcels, family services including nappies and baby food, primary healthcare, information and advice
    Open Monday – Saturday 07:30 – 1130, 13:30 – 15:30.
    *Closed on Christmas Day
  • The Mendicity Institution (9 Island Street, Dublin 8, D08 KW8H – Tel: +353852527811): food showers, advice, and information
    Normal hours Monday – Friday, Sunday (08:30 – 18:30) – see holiday schedule here
  • Free Christmas Day Dinner at the RDSfor full details, including pickup locations, click here

Emotional Support

While the holidays can certainly be a time of joy and celebration, they can also be incredibly challenging for many. Be sure to look after your mental and physical health throughout this and every season. If you are seeking support, our pages on minding yourself abroad and wellbeing upon return list mental health resources available to the Global Irish community. You can also read our mental health blog for additional tips and information.

If you need urgent assistance, please contact your local emergency services (call 112 or 999 in Ireland). The HSE website lists additional Irish-based emergency resources here. The Department of Foreign Affairs provides information on mental health and travel for Irish abroad here.

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